Totalple
Plan of Building the Business
2 meetings a day - 10 meetings a week - 40 meetings a month!
Plan of Building the Business
Main provisions .3
Whom to address, and how, in order to start acting.3
Scheduling a meeting (see Appendix) .3
Getting ready for the meeting .5
Getting referrals .6
Selling personal care products .8
Nutrition and weight loss.9
Talking about the business opportunity .9
Nutrition and weight control meeting .10
Business opportunity meeting .11
In what order to meet referred people .12
Major steps of working with Total Plan .13
Appendix: different variants of scheduling meetings over the phone depending on who you
2 meetings a day - 10 meetings a week - 40 meetings a month!
1. Main provisions
Total Plan is a daily plan of work, which provides you with the ability to:
1. Schedule meetings in an easy and effective way2.
Get many referrals
Sell products and build a customer base
Attract new first line distributors
Effectively train new distributors
A daily plan of work means you need to work every day!
Imagine that you have a regular job with a salary. What would happen if you missed work for several days and it happened several times? The answer is simple: you would be fired.
Another situation: you own a grocery store. What would happen if you didn't open your store for several days and it happened several times? The answer is simple: you would go bankrupt.
Total Plan works and provides great results only if you come to work every day. That's one of its major secrets.
Supervisor's monthly goals and results:
2 meetings a day - 40 meetings a month
100-200 referrals
15 sales of personal care products
2-3 sales of weight loss and nutrition programs
2-3 new distributors
2. Whom to address, and how, in order to start acting
Let's start with compiling lists:
Acquaintances who:
Tried the products
Heard a product presentation
Heard a business presentation
Weight loss and nutrition customers
Personal care customers
Non-active and former distributors
Strangers, surveys, telemarketing
3. Scheduling a meeting
In the appendix you will find various ways to schedule meetings over the phone, depending on whom you are
calling.
2 meetings a day - 10 meetings a week - 40 meetings a month!
Plan of Building the Business
Scheme of the meeting
Potential nutrition/ personal care customer
Personal care products survey
Personal care Follow-upcustomer
Potential nutrition
Nutrition customer
Potential personal care & distributor
Scheduling future meetings
7 Total Plan meetings with sponsor
2 meetings a day - 40 meetings a month!
Evaluating the results of the meeting
No referrals and no sale
A sale, but no referrals
Referrals, but no sale
Both referrals and a personal care sale
Both referrals and a new weight loss customer
Both referrals and a new distributor
The next meeting has been scheduled
2 meetings a day - 10 meetings a week - 40 meetings a month!
4. Getting ready for the meeting
Attention!
This brochure provides an example of how things might develop when a meeting is scheduled in the frame of
a personal care marketing survey.
Total Plan is equally effective when the meeting is scheduled to talk about weight loss and nutrition.
Goals of the meeting:
Get 7-10 referrals
Call 2-3 people during the meeting
Close a personal care deal of $150 or more
Schedule a SECOND meeting on nutrition and weight loss
If relevant, schedule a SECOND meeting on the business opportunity
Get more information about the referred people
What to have with you:
Personal care products: open for testing and closed for selling. The open products should look clean and new, as if opened 5 minutes ago.
Customer pricelist
Personal care testing accessories mirror, cleansing pads, etc.
Personal care products for conducting a meeting:
NM cleanser (for all types of skin)
NM toner (for all types of skin)
Radiant C Daily Skin Booster
Rejuvenating day creme Skin Activator
Note:
You need to have the rest of the personal care products, but don't use them in the survey. You will need them
after the testing is over and you receive opinions, referrals and basic personal care products orders. If the
situation is favorable for presenting other personal care products, use the opportunity; if not - schedule
another meeting.
Starting the meeting:
Take care of your appearance - you represent an international company with an annual
turnover of $2 billion. Look businesslike. All details are very important: clothes, footwear, hairdo, make-up, deodorant, nails, smell from the mouth, etc. Don't wear big rings or ostentatious beads that may detract the customers' attention.
Don't be late it's a bad start. Come 5 minutes before the scheduled time.
Thank the person for agreeing to participate in the survey
Ask for permission to use their restroom to wash your hands
Start without delay
During the conversation sit across from the customer, preferably at the table
Ask to switch off the TV
If the atmosphere is strained or the customer is in a hurry, schedule the meeting for another
2 meetings a day - 10 meetings a week - 40 meetings a month!
If the customer agreed to meet you at his work place and you see that the atmosphere is not
very accommodating, limit yourself to showing several pictures and products and schedule a meeting at home in more favorable surroundings. Offer the same opportunity to all his/her colleagues.
5. Getting 10 referrals
You: So let's start. We have two major groups of products for face care: Nature's Mirror for everyday cleansing
and toning of the skin; and the Skin Survival Kit for moisturizing, protecting and nourishing the skin.
Helen, before we try the products, please tell me your skin type. (If Helen can't define her skin type, help her to do it, based on the following:)
Network of fine dry lines around the eyes and the mouth, dry lines on the face
Cheek area is tired and tight
The skin is sensitive to the sun, wind and environmental elements
Slight oily shine in the "T" area - forehead, nose and chin
Some blackheads and pimples
Oily shine in the "T" area and cheeks
Enlarged pores and blackheads
Frequent blackheads and pimples
Great! Can I see the personal care products you are currently using?
What do you clean your face with?What do you use to moisturize your face?How do you protect your skin?How do you nourish it?
Great! (Pay attention to the products that are about to end, and what products are missing. Do not make any critical remarks about her cosmetics.)
Put all the open products, for the test, on the table (all the open products should be clean as if
opened 5 min. ago)
Show the survey form and explain that you are conducting the test with the help of this form.
Start the product testing
Attention!
The customer should apply all the personal care products to his/her face himself/herself! Don't touch the
customer's face! There are many reasons for this:
Only professionally trained cosmetologists have the right to work with the customer's face.
Even if you are a professional cosmetologist, don't do it.
It's not duplicable for many distributors (especially for men).
Not all customers want a stranger to touch their face.
Avoid any promoting phrases during the testing
Don't express your opinion about the products. You have come to learn his/her opinion about the
products, and not to express yours. Avoid "selling" before you get referrals
2 meetings a day - 10 meetings a week - 40 meetings a month!
Cleanser (You need to have 3 cleansers and 3 toners for various skin types)
You: Helen, let's start with cleaning your face. Squeeze a little into your palm or a cotton pad, apply to your
face in circular motions and then wash away with warm water. The ingredients include antioxidant vitamin E,
nettle and cucumber extracts and some other ingredients. The cleanser easily removes make-up and dirt. You
know that it is impossible to remove dirt with water, and soap is not good for face skin at all: it dries the skin and
removes the protective layer. Now your face is totally clean on the outside!
Helen washes away the cleanser with warm water or a moist cosmetic pad.
You: Moisten the pad with the toner, apply it to your face and neck with circular motions and then wash away
with warm water. Among its ingredients are chamomile, lavender and ginseng extracts, vitamin E, allantoin
and panthenol. It soothes and tones the skin.
Mystic Mask
You: Among its ingredients are allantoin, pelan, apricot tree and jojoba oils. Pelan silt draws out impurities that
can clog pores and cause breakouts. Exclusive florabeads accelerate exfoliation, leaving skin smooth. The
Mask helps to remove dead skin cells and dirt and softens the skin. Helen, squeeze a little into the palm of your
hand and apply to one half of your face, in circular motions, avoiding the area of eyes and lips. Let's wait for 8-
10 minutes while the mask dries up and then wash it away with warm water. Apply the rest of the mask to your
arm.
After a few minutes: Do you feel a slight tingling sensation? It's the mask penetrating inside to clean the outer skin layer.
While the mask is drying up, sit down opposite the person.
Let's start completing the survey form. After completing her personal information, ask Helen to give her opinion about the products she has already tried.
Washing away the Mask.
You: Helen, do you feel the difference in the freshness and resilience between the
right and the left part of your face?
Applying the Mystic Mask to the other half of her face.
You: Helen, squeeze a little into the palm of your hand and apply it to the other
half of your face.
Asking for referrals during the meeting
While the mask is drying up:
You: Helen, I have to collect 40 opinions about our products this month and I would appreciate if you could
recommend 5-10 of your acquaintances who could participate in our survey. Hand her a survey form. Show
your file with other survey forms. Put the forms with 10 or more referrals on top.
Note:
While Helen is writing down the list of her acquaintances, be quiet and don't interfere. After she has done it,
you can ask some leading questions to help her remember more names.
You: Helen, who is it under the name of Susan?
Helen: We work together. (Write it down in Comments in the Referrals list)
You: I see. Is there anybody else in your office besides Susan who would agree to participate in the survey?
(Etc.) Could you tell me a little about her so I can know whom I'm talking to? For example: How old is she?
Where does she live? What does she do for a living? When is the best time to call her? What personal care
products does she use?
2 meetings a day - 10 meetings a week - 40 meetings a month!
Remember! You need at least 5 referrals, 10 would be even better. If she is ready to give more, it's great.
After 10 minutes Helen washes away the mask from the other half of her face. Don't interrupt her before she finishes writing down the referrals.
Moisten the pad with the toner and apply it to the part of the face that you cleaned with the mask.
Gel Eye Lift
Its ingredients include panthenol, aloe vera gel and cucumber extract. It sooths and removes puffiness around the eyes, improves the skin around the eyes and moisturizes it. When applied regularly, it also helps to solve the problem of black spots under the eyes. Helen, with your ring finger apply a small amount of gel from the outer corners of your eyes towards the inner ones.
Rejuvenating creme Skin Activator
The Skin Activator formula is based on the unique glucosamin technology. Glucosamin is a natural nutritional ingredient used in many homeopathic products. It helps the skin to produce collagen. In just a few weeks the glucosamin complex helps to restore the skin structure, resilience, improves the skin tone, smooths it and reduces fine lines. Besides glucosamin, the crème includes 3 highly effective ingredients green tea extract, almond oil and active glucose.
After you have cleaned and toned your skin, use Skin Activator.
Cream gel Radiant C Daily Skin Booster
Its ingredients include antioxidant vitamins C and E, apricot, apple and carrot extracts. Radiant C Booster helps your skin to acquire a healthy shiny look, prevents skin cell destruction and protects them from environmental damage. Apply the booster to your face after the toner and before the moisturizer.
Night Cream Night Companion
Its ingredients include aloe vera, antioxidant vitamins A, C and E, various herbal oils, among which are apricot and rose tree oils. The cream moisturizes the skin at night when the body is resting. It restores, softens and freshens the skin helping to sustain its healthy natural look. Apply the cream in an upward motion on your face and neck, throat area and the back of your hands.
Daily creme Day Defense
Among its ingredients are allantoin, aloe vera gel and antioxidant vitamins A, C and E. It soothes and moisturizers the skin and protects it from environmental damage. Helen, apply it in an upward motion to your face and neck, throat area and the back of your hands.
Attention!
While he/she is testing the products continue completing the Referrals list. Don't forget that the main goal of
the meeting is to get a list of referrals. That's why it's important not to be "drawn into" selling products until you
complete the list.
6. Selling personal care productsHaving completed the list of referrals, ask a simple question:
You: Helen, what products have you liked most?
Helen: Mask, eye gel, booster and Skin Activator
Great! Take the closed products from the bag and place them in front of her on the table. You can purchase them right now. Just a minute, I will tell you the price. Take the customer pricelist and tell her the price of every product and then the total sum.
If Helen decides to buy just one or two products, try the following:
You: Helen, I need to understand what you really want: to just buy a couple of products or radically improve
the state of your skin.
Helen: Meanwhile I would like to try these products.
2 meetings a day - 10 meetings a week - 40 meetings a month!
You: Great!
If Helen says she would like to radically improve the state of her skin, say:
You: Great! Let's take another look at the personal care products you are currently using, and we will compile
the best program for your face, taking into account the products you already have.
Together with the customer choose the products to complete the program and say:
You: Real changes in the state of your skin can only be seen if you use a complete skin care program. The
complete program has 4 major functions: cleansing, moisturizing, protecting and nourishing. Only by using a
complete program, can you expect serious results.
Even if some of her cosmetic tubes are still full, write this information in the Customer journal and when you follow up with her as a customer, you will know when to offer these products in order to complete the program.
Close the deal and take the payment.
7. Nutrition and weight loss.
If Helen needs to lose weight, say:
You: Helen, I am very glad you liked our personal care products, but they are just one of our fields of activity.
The state of our skin largely depends on nutrition and general well-being. It is a well-known fact that nutrition-
related metabolism problems often affect our skin. Balanced nutrition is our Company's major specialization.
Herbalife has been developing balanced nutrition and weight loss products for 25 years. For example, I: Tell
your short story. If you haven't lost weight, show your pitch book and say: That's how our customers are losing
weight. If you are interested, we can schedule another meeting to talk, in more detail, about nutrition and
weight control. I will bring materials about our products and programs for you to learn more about them. Does
this issue interest you?
Variants on how the meeting could go:
Helen: Yes, I am interested.
You: Great. What is the best time for you?
Helen: No, I am not interested.
You: It's OK. Do you know anybody who might be interested in weight loss and proper nutrition from
this list or among your other acquaintances?
If Helen says she has such acquaintances, write down their names and phone numbers. If not, leave it at that. It's very important not to pressure people.
8. Talking about the business opportunity
You: Helen, I need more advise from you. Our Company has developed a new, very effective work system,
which brought us many new customers. I am conducting surveys similar to ours, but it's hard for me to deal
with this huge amount of work. I am looking for a couple of people who could help me conduct meetings. It
takes 15-20 hours a week, at convenient hours, and will help someone earn between $700 and $1,200 along
the way. Helen, do you know anybody who might be interested?
Helen: What are they supposed to do?
You: Conduct meetings similar to ours. I teach how to do it, but as you may have noticed, it's actually very
easy. Our new people learn to do it in 1-2 months.
If Helen is interested, schedule the next meeting:
2 meetings a day - 10 meetings a week - 40 meetings a month!
You: Helen, I am in a hurry right now, so let's schedule another 30-40 min. meeting, and I will tell you how our
business works.
If you have already scheduled the next nutrition meeting, say: Then during our next meeting I will tell you
everything in detail.
You: Helen, thank you for helping me out. It was nice meeting you and I'm sorry I had no more time. I hope we
will be able to discuss all the issues in more detail. By the way, could you say a few words about the people
from the list, as I don't know when it's best to call them, who works and who doesn't, who might have extra
weight or health problems, etc.
Attention: Don't forget to leave your business card and a product brochure.
Nutrition and weight control meeting
You can arrange such a meeting in several ways:1.
Through list of acquaintances
Through referrals of satisfied customers
By scheduling the second Total Plan meeting
Through the list of referrals from Total Plan
Through various types of advertising
Whatever way you use to arrange this meeting, your goal is to turn it into a Total Plan meeting. In other words,
try to receive referrals before you start talking about products and programs. You may use the "Nutrition,
health and extra weight" survey form.
To schedule a meeting by referral, use the text below.
Scheduling a meeting "Survey: Nutrition, health and extra weight".
-Hello. Can I talk to Jane, please?- Hi, Jane. My name is Irene. Your cousin Helen has recommended that I call you. Can you talk now? (If not, schedule another call).
- Jane, I am researching people's way of life and nutrition habits, which may result in extra weight and various
health-related problems. In the frame of this research we use a special survey called "Nutrition, health and
extra weight". Also, with the help of a special device we calculate the percentage of fat and the Body Mass
Index, which I then use to develop a personalized program of balanced nutrition.
I need to collect and process 120 surveys. I have collected several amongst my closest friends and acquaintances, and Helen was among them. We met at her place, she answered my questions and I gave her a nutrition program. She was very interested and recommended you as someone who is interested in a healthy way of life and would be ready to complete our survey form. If you agree, I will come to you, you answer the survey and get my recommendations. It will take 30-40 minutes. Can you help me?
- Jane: Sure.
- Great. When can I come?
Attention!
Start the meeting with completing the survey form. Only after you receive referrals, move to
a conversation about products and programs.
The product presentation itself can be found in the "Distributor guide on Long-term customer programs".
2 meetings a day - 10 meetings a week - 40 meetings a month!
10. Business opportunity meeting
Attention! The meeting should take no more than 20-30 minutes.
Introduction - 2 min.
When we receive opinions about our personal care products and conduct surveys on nutrition, health and extra weight, we get a lot of referrals to people with whom we can easily schedule meetings and get them to know our products. Among those people we meet during a month, there will be 10-15 people interested in purchasing our personal care products. This will give you earnings from $300 to $700 depending on your experience and position in the Company. In addition, 3-4 people will be interested in losing weight and improving their health. It will give you from $400 to $1,000. By spending about 15-20 hours a week, or 60-80 hours a month you may earn from $700 to $1,500. We can reach such a level of earnings in 60-90 days. Of course, I will teach you how to do it, but it's very simple - you remember our meeting.
Marketing Plan - 5 min.
Now let's discuss how our business begins and what our earnings depend on:
Wellness industry is the fastest growing industry
We are a direct sales company
Direct sales are the most effective way of distributing products and services, based on direct delivery
Herbalife is the world leader in this industry
How to become a Herbalife distributor and what the advantages are:i.
In order to acquire all the rights of a distributor, you need to sign a distributor application
Show the IBP and its contents
Show the distributor application and explain the meaning of ID number
Explain how distributors are registered in the Company's computer
Explain types of Herbalife distributor profits:
a) Retail profit - 25-50% of the customer priceb) 5% royalties from three levels (draw a chart)
Product review - 3 min.
How do our products work? They provide proper balanced nutrition on the cellular level and also
help the body to cope with extra weight- and nutrition-related health problems.
Herbalife is a nutrition program, which supplies the body with all necessary natural nutrients in a
balanced way and with minimum calories and helps to effectively absorb them.
Our program is not medication; it's nutrition.
Using the product catalogue, describe products and programs in short.
Before and after stories
Personal care:
Philosophy of our personal care products and its main characteristics:
Natural ingredients
For both men and women
For all skin types
No animal fats or preservatives
Comfortable and economical packaging
Has 4 major functions: cleansing, protection, nourishing and moisturizing
Not tested on animals
Using the Dermajetics catalogue, name the products:
Dermajetics Skin Survival Kit
2 meetings a day - 10 meetings a week - 40 meetings a month!
Personal product and business story - 8 min.
Conclusion - 2 min.
Retail profit 25-50%
Building an organization and as a result, receiving royalties
A convenient working schedule
Earning from $700 to $1,500 and more when you build an organization and climb the career ladder
Would you be interested?
If in the next couple of days you have an HOM or STS, invite the person there. If you don't have any events scheduled for the next few days, proceed to point 7
Signing the distributor application and primary training.
11. How to make a correct decision.
In what order to meet referred people
As experience shows, the most interesting "discoveries" await you on deeper levels of referrals up until the fourth level of referrals. It's great to dig deep, but don't forget to check that you are digging in the right direction.
Having worked some time according to the Total Plan and having received many referrals, you will need to make a decision as to whom to call first: with whom to schedule meetings earlier, with whom later, and who is not worth meeting at all.
So you must index every referral. The index is a sum of points from various criteria. The more points the person gets, the more seriously we treat him/her and schedule a meeting as fast as possible.
When you receive a referral, don't forget to ask the person who gave it, about his/her acquaintances. Write this information down in "Comments".
If you schedule another meeting (e.g. weight loss) you can ask for more details at the next meeting as well.
How to evaluate the referral
1. Characterizing the person who gave a referral (points)
Didn't purchase anything
Purchased some personal care products
Purchased $100-150 worth of personal care or nutrition products
Purchased a big personal care or nutrition program
2. Characterizing the referred person (points)
Uses expensive personal care products
Well-provided person
Visits a beautician
Has financial difficulties
Needs to lose weight
Doesn't need to lose weight
Has health problems
Needs extra income
Doesn't need extra income
2 meetings a day - 10 meetings a week - 40 meetings a month!
Our aim is to find people whose acquaintances have the highest referral indexes and schedule meetings with them first. It's among these people that you need to actively dig deep and wide.
Repeat contacts with people you met before
After some time you will have a long list of people you visited but who:
Didn't purchase a weight loss or a nutrition program although had every reason to do so: extra weight,
Didn't purchase personal care products, although use a lot
Didn't make a decision to join business although needed the extra income
It's very important to continue calling these people from time to time and not to forget they might need time to make a decision. Create your own system of repeat calls to these people. To be able to do it, leave a positive impression after the first meeting, no matter what its results were. Let them know you will keep them updated on all that's new in our industry.
Next day call.
You: Helen, hi. It's Pete. I visited you yesterday. I am calling to once again thank you for your time. I would also
like to know how your skin is feeling after yesterday's trials.
Helen: .
You: Have a nice day!
12. Major steps of working by Total Plan
Step 1. Create your own effective and profitable working model
Based on the "2 meetings a day - 40 meetings a month" principle, create your success story and a
long-term customer base, which will bring you a profit of $1,500-2,000 a month.
Step 2. Teach 10 first line distributors to do the same
4 guests/new distributors at each 2-day STS
1 new supervisor a month
New distributors go to 7 meetings with you, of which:
3 meetings are conducted solely by you, and he/she only listens
2 meetings are conducted by him/her, and you do the closing
2 meetings are conducted solely by him/her, and you listen to discuss later (very positively and
If necessary, take the new distributor to more than 7 meetings
Once a week, gather all the new distributors for a combined training
Step 3. Working with a new supervisor
Define clearly the goals for the initial 30 and 90 days
Make sure the new supervisor has a specific plan to implement the first stage of Total Plan (see above)
Explain the importance of proper financial management (keeping the money in the turnover)
Explain the necessity of keeping and increasing the 5,000 v.p. product stock at home
Complete the Activity form, on a daily basis, in order to analyze the work done on a regular basis
It's very important to follow up on the implementation of these 5 points and be in constant touch with the new supervisor
Step 4. Training the trainers is the way of creating a large reliable organization
Your first line distributors implement the 2nd step of Total Plan: create 10 first line supervisors
After some time it will give you 100 active second line supervisors, etc
2 meetings a day - 10 meetings a week - 40 meetings a month!
To achieve this, all four steps of Total Plan should be implemented.
If, in your organization, 8 people are implementing the first step of the Total Plan, you easily qualify for GET Team
If, in your organization, 32 people are implementing the first step of the Total Plan, you easily qualify for Millionaire Team
If, in your organization, 80 people are implementing the first step of the Total Plan, you easily qualify for President's Team
2 meetings a day - 40 meetings a month!
Distributor: Month:
Quantity
Mon Tues Wed Thurs Fri Sat Sun total
Week 1. Dates:
MeetingsReferralsPersonal care customersWeight loss/nutrition customersSales, V.P.
Profit from sales (earnings) New distributors
Week 2. Dates:
MeetingsReferralsPersonal care customersWeight loss/nutrition customersSales, V.P.
Profit from sales (earnings) New distributors
MeetingsReferralsPersonal care customersWeight loss/nutrition customersSales, V.P.
Profit from sales (earnings) New distributors
MeetingsReferralsPersonal care customersWeight loss/nutrition customersSales, V.P.
Profit from sales (earnings) New distributors
MeetingsReferralsPersonal care customersWeight loss/nutrition customersSales, V.P.
Profit from sales (earnings) New distributors
Month Total:
MeetingsReferralsPersonal care customersWeight loss/nutrition customersSales, V.P.
Profit from sales (earnings) New distributors
t) th
first lin
TOTA onlaP rtou
2 meetings a day - 10 meetings a week - 40 meetings a month!
Appendix: different variants of scheduling meetings over the
phone depending on who you are calling
Calling friends or close acquaintances
Hi, Helen. It's . (How are you? etc).
Helen, I need your help. Due to the launch of new products, our company is conducting a marketing survey of its personal care products and I need to collect 40 opinions. I need you to try our cosmetics and appraise them. I will bring the products; you will try them and give your opinion in the survey form. It will take no more than 30-40 minutes. I will be very grateful.
Great! When can we do it?
Calling an acquaintance
Hi, Helen, (How are you? etc.) Listen, I need your help very much. Due to the launch of new products we are conducting a marketing survey of our personal care products and I need to collect 40 opinions this month. I have already collected some opinions, and people liked the products. I was hoping you would be able to appraise our products. Our products have been developed in France in the same laboratory, which developed Lancome, Clinique and some other famous brands. I will bring our products to the meeting; you will try them and complete a short survey form. It will take 30-40 min. Helen, will you be able to help me out?
Helen: Sure.
Great. What time is best for you?
Calling a customer who's been using weight loss and nutrition products
Hi, Helen. It's .
(How are you? etc.) Listen, I need your help very much. As you know, besides nutrition, we also have personal care products. They were developed in France in the same laboratory, which developed Lancome, Clinique and some other famous brands. I need to collect 40 opinions this month. I have already collected some opinions amongst my close friends and relatives who liked the products very much. I was hoping you would appraise our products. I will bring them to the meeting; you will try them and complete a short survey form. It will take 30-40 min. Helen, will you be able to help me out?
Helen: Sure.
Great. What time is best for you?
Calling a distant acquaintance
Hi, Helen. It's . We met this summer during a vacation. (How are you? etc).
Helen, I need your help. I am conducting a marketing survey of personal care products, which were developed in France in the same laboratory that developed Lancome, Clinique and some other famous brands. I need to collect 40 opinions this month. I have already collected some opinions amongst my close friends and relatives who liked the products very much. Then I thought about you. Could you please appraise our products? I will bring the products; you will try them and give your opinion in the survey form. It will take no more than 30-40 minutes. I will be very grateful.
Great! When can we do it?
2 meetings a day - 10 meetings a week - 40 meetings a month!
Call by referral
Hello. Can I talk to Jenny? Jenny, hi. My name is Peter. I got your phone number from your cousin Helen. Can you talk now? (If not, schedule another call). Jenny, we are conducting a marketing research of personal care products that were developed in France in the same laboratory that developed products for Lancome, Clinique and other well-known brands. I need to collect 40 opinions this month. I have already collected some opinions amongst my close friends and relatives, and Helen was among them. She liked the products very much and recommended you because you can give a qualified opinion about our products. If you agree to help me, I will bring our products; you will try them and give your opinion by completing a short survey form. I will need approximately 30-40 minutes of your time. Can I count on your help?
Jenny: Sure.
Great. I appreciate it. What is the best time for you?
Asking for a referral phone call during the meeting
Helen, could you please call them to introduce me? Tell them your friend (relative, acquaintance.) Susan is visiting you. Tell them we need their help. You can then pass me the phone and I will explain everything.
Then say the following:
Jenny, hi. My name is Susan. I am Helen's friend (cousin, acquaintance, etc). We are conducting a marketing research of our personal care products and I need to collect 40 opinions. Helen has already given me hers and recommended you as a person who could help me out. I will bring our products; you will try them and give your opinion. It will take about 30-40 minutes. I will be very grateful. Could you help me out?
Helen, are you OK with me saying this to your friends?
Helen: It's fine.
2 meetings a day - 10 meetings a week - 40 meetings a month!
Plan of Building the Business
2 meetings a day - 10 meetings a week - 40 meetings a month!
Plan of Building the Business
Source: http://www.intersol.co.il/herbalife/pdf/2005/01/Total%20Plan%20English%20final.pdf
NXP J3E081_M64_DF, J3E041_M66_DF, J3E016_M66_DF, J3E041_M64_DF and J3E016_M64_DF Secure Smart Card Controller Revision 3 Security Target Lite Rev. 00.03 — 13 August 2013 Evaluation documentation NSCIB-CC-13-37762 Document information Keywords JCOP, ST, Security Target Lite
Drosophila and Antioxidant Therapy F. Missirlis1, J.P. Phillips2, H. Jäckle3 and T.A. Rouault1 1Cell biology and Metabolism Branch, National Institute of Child Health and Human Development, Bethesda, Maryland, U.S.A. 2Molecular Biology and Genetics, University of Guelph, Ontario, Canada. 3Max-Planck-Institut für biophysikalische Chemie, Göttingen, Germany